Privacy policy

Effective Date: July 24, 2026

Garage Monkey (“Garage Monkey,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit GarageMonkey.net, contact us, request automotive services, purchase products or services, interact with our advertisements, or otherwise communicate with Garage Monkey.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us as well as certain information automatically when you interact with our website.

Personal and Contact Information

This may include:

  • Name
  • Email address
  • Telephone number
  • Billing or service address
  • ZIP code
  • Information submitted through contact, appointment, quote, or service-request forms
  • Communications you send to Garage Monkey

Vehicle Information

When necessary to provide automotive services, estimates, recommendations, or products, we may collect:

  • Vehicle year
  • Make and model
  • Trim or engine information
  • Mileage
  • Vehicle Identification Number (VIN)
  • License plate information
  • Vehicle service and repair information
  • Parts or services requested or purchased

Please provide VIN, license plate, or other vehicle information only when appropriate for the service you are requesting.

Transaction and Commercial Information

When you purchase or request services, we may collect information regarding:

  • Services requested or performed
  • Products or parts purchased
  • Appointment and service history
  • Estimates and invoices
  • Promotions or discounts used
  • Transaction amounts
  • Payment status

Payment information may be processed by third-party payment processors. Garage Monkey may not directly store complete credit or debit card information when payments are handled by such providers.

Website and Device Information

When you visit GarageMonkey.net, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring and exit pages
  • Date and time of visits
  • Links or advertisements clicked
  • Website interactions
  • Approximate location derived from your IP address
  • Cookie and similar technology identifiers

AutoZone similarly discloses collection of device and online activity through cookies, pixels, web beacons and similar technologies for analytics, personalization and advertising.

2. How We Use Your Information

Garage Monkey may use information we collect to:

  • Schedule and manage automotive service appointments
  • Provide estimates and quotes
  • Perform requested automotive services
  • Identify appropriate parts and services for your vehicle
  • Process purchases and payments
  • Communicate about appointments, orders, repairs, or services
  • Respond to questions and customer-service requests
  • Maintain service and transaction records
  • Improve our website, products, and services
  • Understand how customers use GarageMonkey.net
  • Measure website and advertising performance
  • Personalize website content and advertisements
  • Send promotional communications where permitted
  • Prevent fraud and protect our customers, business, and website
  • Comply with applicable laws and legal obligations

3. Cookies and Tracking Technologies

GarageMonkey.net may use cookies, pixels, tags, and similar technologies to operate the website, understand visitor behavior, measure advertising performance, and improve the customer experience.

These technologies may collect information about your browser, device, website activity, and interactions with advertisements.

We may use services such as Google Analytics, Google Ads, Meta/Facebook advertising tools, and similar analytics or advertising platforms.

These providers may use cookies or similar technologies according to their own privacy policies.

You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

AutoZone's current privacy approach likewise distinguishes technologies used for website functionality, performance and marketing/targeted advertising.

4. Advertising and Analytics

Garage Monkey may work with advertising and analytics providers to:

  • Measure website traffic
  • Understand how visitors interact with our website
  • Measure advertising conversions
  • Create advertising audiences
  • Display relevant Garage Monkey advertisements
  • Measure the effectiveness of our advertising campaigns

Depending on applicable privacy law, certain disclosures to advertising partners may be considered “sharing,” “selling,” or processing for targeted advertising even when Garage Monkey does not receive money in exchange for your information.

Where required by applicable law, you may have the right to opt out of such activities.

5. How We Disclose Information

We may disclose information to third parties when reasonably necessary to operate Garage Monkey, including:

Service providers. Companies that provide website hosting, analytics, advertising, payment processing, communications, scheduling, IT, security, or other services on our behalf.

Automotive service providers and suppliers. Parts suppliers, service providers, or other businesses when necessary to fulfill your request.

Advertising and analytics partners. Companies that help us understand website activity and measure or deliver advertising.

Legal and safety purposes. Government authorities, law enforcement, courts, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, property, customers, or Garage Monkey.

Business transactions. Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

We do not disclose personal information to third parties for purposes unrelated to our business except as described in this Policy, with your consent, or as permitted or required by law.

6. SMS, Email and Marketing Communications

If you provide your email address or telephone number and consent to receive marketing communications, Garage Monkey may send you information regarding services, promotions, appointments, or special offers.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those messages.

Where SMS marketing is offered, you may opt out of marketing text messages by replying STOP, subject to the terms presented when you enroll.

Opting out of marketing communications does not necessarily prevent us from sending transactional or service-related communications, such as appointment confirmations.

7. Data Security

Garage Monkey uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the Internet.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may vary depending on the type and sensitivity of information and the purposes for which it was collected.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Obtain information regarding how your information is collected and disclosed
  • Opt out of certain targeted advertising
  • Opt out of certain sales or sharing of personal information where applicable
  • Withdraw certain consent previously provided
  • Appeal certain decisions regarding privacy requests where required by law

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Certain U.S. states provide residents with specific privacy rights, and the scope of those rights varies by jurisdiction. AutoZone's current policy similarly provides state-specific rights covering access/knowledge, deletion and opt-outs from certain sales, sharing and targeted advertising.

10. Children’s Privacy

GarageMonkey.net is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If we learn that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.

11. Third-Party Websites

GarageMonkey.net may contain links to websites or services operated by third parties.

Garage Monkey is not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, services, or applicable laws.

When changes are made, we will post the updated Privacy Policy on GarageMonkey.net and update the effective date at the top of this page.

We encourage you to review this Policy periodically.

13. Contact Garage Monkey

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us:

Garage Monkey
6650 S Texas 6
Houston, TX 77083
United States

Phone: +1 (346) 589-6203
Email: Contact@garagemonkey.net
Website: GarageMonkey.net

For privacy-related requests, please provide enough information for us to reasonably identify and respond to your request.